http://www.ragamcakes.com recognizes the importance of maintaining your privacy.
We value your privacy and appreciate your trust in us. This Policy describes how
we treat user information we collect on http://www.ragamcakes.com and other offline
sources. This Privacy Policy applies to current and former visitors to our website
and to our online customers. By visiting and/or using our website, you agree to
this Privacy Policy.
Information we collect
Contact information. We might collect your name, email, mobile number, phone
number, street, city, state, pin code, country and IP address.
Payment and billing information. We might collect your billing name, billing
address and payment method when you buy a cake. We NEVER collect your credit card
number or credit card expiry date or other details pertaining to your credit card
on our website. Credit card information will be obtained and processed by our online
payment partner PayU
Information you post. We collect information you post in a public space on
our website or on a third-party social media site belonging to www.ragamcakes.com.
Demographic information. We may collect demographic information about you,
cakes you like, cakes you intend to customize, cakes you buy, or any other information
provided by your during the use of our website. We might collect this as a part
of a survey also.
Other information. If you use our website, we may collect information about
your IP address and the browser you're using. We might look at what site you came
from, duration of time spent on our website, pages accessed or what site you visit
when you leave us. We might also collect the type of mobile device you are using,
or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you. We collect information directly
from you when you register on our website or buy cakes. We also collect information
if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google
Analytics, Google Webmaster, browser cookies and web beacons for collecting information
about your usage of our website.
We get information about you from third parties. For example, if you use
an integrated social media feature on our websites. The third-party social media
site will give us certain information about you. This could include your name and
email address.
Use of your personal information
We use information to contact you: We might use the information you provide
to contact you for confirmation of a purchase on our website or for other promotional
purposes.
We use information to respond to your requests or questions. The billing
and shipping details and contact numbers will be transparent between the person
placing the order and the one receiving delivery.
We use information to improve our products and services. We might use your
information to customize your experience with us. This could include displaying
content based upon your preferences.
We use information to look at site trends and customer interests. We may
use your information to make our website and products better. We may combine information
we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect
our company, our customers, or our websites.
We use information for marketing purposes. We might send you information
about special promotions or offers. We might also tell you about new features or
products. These might be our own offers or products, or third-party offers or products
we think you might find interesting. Or, for example, if you buy cakes from us we'll
enroll you in our newsletter.
We use information to send you transactional communications. We might send
you emails or SMS about your account or a cake purchase. We use information as otherwise
permitted by law.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf.
We share information with vendors who help us manage our online registration process
or payment processors or transactional message processors. Some vendors may be located
outside of India.
We will share information with the fulfillment partners. We share your information
with fulfillment partners and other parties responsible for fulfilling the purchase
obligation. The fulfillment partners and other parties may use the information we
give them as described in their privacy policies.
We will share information with our business partners. This includes a third
party who provide or sponsor our initiative, or who operates a venue where we hold
events. Our partners use the information we give them as described in their privacy
policies.
We may share information if we think we have to in order to comply with the law or
to protect ourselves. We will share information to respond to a court order
or subpoena. We may also share it if a government agency or investigatory body requests.
Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business.
For example, if part of our business is sold we may give our customer list as part
of that transaction.
We may share your information for reasons not described in this policy. We
will tell you before we do this.
Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional
emails, please email ragamcakeshops@gmail.com. It may take about ten days to process
your request. Even if you opt out of getting marketing messages, we will still be
sending you transactional messages through email and SMS about your purchases.
Third party sites
If you click on one of the links to third party websites, you may be taken to websites
we do not control. This policy does not apply to the privacy practices of those
websites. Read the privacy policy of other websites carefully. We are not responsible
for these third party sites.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the
name and contact details of the Grievance Officer are provided below:
Ragam Cake Shop
Sathy Rd,
Thiruvannamail Nagar,
Saravanampatty,
Coimbatore,
Tamil Nadu 641035.
Phone: +91 84898 01010
If you have any questions about this Policy or other privacy concerns, you can also
email us at ragamcakeshops@gmail.com